SEATTLE SOUNDERS FC ALLIANCE COUNCIL
March 1, 2016 – 7:00 PM – The NINETY
Present (15 of 23): Martin Buckley, Samuel Chesneau, Cameron Collins, Craig Dillon, Michael Dollard, Eric Flatness, Angelica Germani, Bill Kaczaraba, Thom Kephart, Roberta King, Jerry Neil, Karl Picard, Daniel Roe, Stephanie Steiner, and Kristina Vaughn
Via telephone (1): Paul Cox
Absent (7): Nick Gibson, Brian Prouty, Jeremy Monsivais, Mark Nesteroff, Jeff Randle, Brendan Vaughn, and Hans Ulland
Next meeting: Tuesday, April 5, 2016 at 7:00 p.m.
I. Call to order – Stephanie Steiner
II. Roll – Cameron Collins: 15 of 23 Present. 1 on Phone.
III. February Minutes – Stephanie Steiner
IV. New Business:
A. Hot Button Issues – Taylor Graham
→ Mobile App Ticketing: From the club’s perspective, it seemed to work well. The results were significantly positive in the numbers of season ticket members who used the app. Went well beyond their hopes.
· People were happy as a whole. A few issues raised, the council members suggested that people contact the club directly on specific issues (like an elderly person who didn’t have a phone).
· Not being able to print tickets except within 7 days of the match is to prevent the fraudulent ticketing.
· Main problem was people who printed their tickets and then tried to use the app, but one other issue raised was about designating and then people having separate device.
·The rep didn’t appear to be around. But there were only 8, so it could have been hard to see them. These reps will see email, get calls in real time, but texting won’t work.
· People didn’t know there wasn’t a prematch deal. Also tried to get the ticket scanned at concessions for the Matchpass points that no longer exist.
· Encourage people to download their tickets before they go to the gates.
·What are the next steps with the app? More games? More data being put in. How to make it more diverse? App currently available totally in Spanish.
→ Dynamic Pricing: Everything that has been done over the last season in terms of ticketing is to get the tickets in the hands of fans. Recalled over 600 tickets from brokers to sell directly to fans. Season tickets are not dynamically priced. Half season tickets are not dynamically priced. What they have seen is that when the price is the same for every game, brokers buy them and sell to fans. Prices are tiered only on a single match basis so that they can be directly in the hands of fans. Increases the value of being a season ticket member. They’ve done this for 3 years. It is just more responsive or fluid now than it has ever been.
· “Get in price” What is the cheapest price to get in to the game? They will always keep it at the $30 mark. They get data of Stubhub, Ticketmaster Exchange, all those things, including average price, etc.
· Questions from AC
i. Why is an ADA seat 37% more expensive than those right in front of it or behind it? They do not sell ADA seats until a number of days before the event as required by law. If this is happening, it needs to be fixed, and the club will make sure it is fixed. The club will always move people to the ADA seats when they need them without charging any more.
ii. Is there a new policy in place for price ceiling on what a ticket could be sold for in GA? ECS asked for it. Planned on following through on it, but didn’t come about until people had renewed season tickets already, so will not happen this year, but will happen next year so that rule can exist at the point of renewal.
→ Women’s Jerseys: They are not even close to authentic. How do we give feedback? Taylor said we can pass it on directly to Pro Shop and those that make decisions on ordering. We will have Doug Orweiler come in to discuss with us.
→ Alliance Council Voting: Main account holder voting currently live. Designee voting will go live on April 1.
V. Work Groups
→ GM Vote & Recall: Must work on where the various pieces already agreed upon go and propose charter changes to the team. Cameron, Stephanie, Martin
→ Annual Meeting: Kristina, Paul, Roberta, Cameron (and Jeff Randle?)
→ Constitution & Bylaws: Cameron & Stephanie (and Dan, Kristina, and Martin)
→ Member eligibility: Will be same as C&B and GM Vote
→ Supporter Group Bylaw 7: Cameron, Kristina, Karl, Martin
→ AC Visibility: Thom, Eric, Mike, Karl
→ Community Outreach Group: Bill, Sam, Thom
→ Scarf Vote: Karl, Cameron, Kristina, Jerry, Roberta
→ Kit: Jerry, Dan, Eric
→ Seating Expectations: Roberta
→ Women’s Attire: Roberta, Jerry
→Season Ticket Holder giveaways: Ang, Jerry
VI. Removing gender from the Constitution / Bylaws – Stephanie Steiner & Cameron Collins
Seattle is a very equality based city and the Sounders have taken a very equality based stance. The attendance bylaw is the only thing written with gender neutral language (“themselves”). “His or her” is no longer gender neutral. Question is are you in support of re-writing the entire document to be gender neutral? We want to get an okay before we even do the legwork. The AC would always be able to vote on it again. The entire Alliance would have to vote on it.
→ Vote taken. Unanimously passes.
VII. Council Member Profile Update – Dan Roe
All but one of the new people have turned theirs in. New extra question “Tell us about yourself” will be extended by one week. March 8th will be the last possible date for current council members to answer this. Will go up blank if not turned in.
VIII. Adjourn – Motion to adjourn passes